SMS Messaging Consent Policy

Last updated: 9/5/2026

This page describes how Cincy Junk Busters collects consent to send text messages (SMS) to its customers.

How Customers Opt In

Customers of Cincy Junk Busters provide their mobile phone number at the time of service (in person, by phone, or at booking) and agree to receive a follow-up text message asking them to leave a review of the work performed. Providing a phone number and agreeing to be contacted is how a customer opts in.

Verbal Consent Script

When we collect a phone number verbally (in person, by phone, or at booking), our team member reads the following consent script before adding the number:

“Can we text you a link to leave a review of today's work? You'll receive 1 to 3 text messages from Cincy Junk Busters. Message and data rates may apply. You can reply STOP at any time to opt out, or HELP for help. Consent is not required to use our services.”

The customer must verbally agree before their mobile number is added to receive messages.

What Messages We Send

After a completed job, Cincy Junk Busters may send a short text inviting the customer to leave a Google review. Message frequency is low, typically 1 to 3 messages per customer.

Opt Out and Help

Customers can opt out at any time by replying STOP to any message, and can reply HELP for assistance. After a STOP request, no further messages are sent.

Rates and Privacy

Message and data rates may apply. Cincy Junk Busters does not sell or share customer phone numbers with third parties for marketing. Numbers are used only to contact the customer about their own service.

Contact Us

For questions about this policy, contact Cincy Junk Busters directly at:

• Phone: (513) 405-6515
• Email: info@cincyjunkbusters.com